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Illegal Distribution of Xeltek SuperPro Programmers
Illegal Distribution of Xeltek SuperPro Programmers
Xeltek, Inc. | 12 Aug 2008
Due to high popularity of Superpro® programmers some resellers have engaged in illegal import and distribution of Xeltek Superpro® programmers. This resulted in inadequate support to users, degraded reputation for Xeltek, and disruption of authorized distribution channels. Xeltek is in the process of establishing a registration process, which will require all authorized distributors and end-users to register in order to complete installation of Superpro® Software (Chinese language version excepted). Here is the summary of operation.
Serial number of a unit must match from 3 sources; Manufacturer (Xeltek), Authorized distributor, and Purchaser(user)
Machine and time-zone dependant Authorization code will be issued to complete registration and installation of the purchased unit.
Both CD and web down-loaded programs will be subjected to registration.
All units sold in 2008 will be subjected to registration. It will be the responsibility of authorized distributors and purchasers to register.
The resultant effect would be as follows:
Illegally sold/purchased units will fail to install rendering the purchased unit inoperable.
In case of a dispute, it is the responsibility of the distributor and purchaser to submit proof of legal sales or purchase.
Xeltek and its affiliates reserve a right to refuse service to all purchases, which cannot be substantiated as being a legal purchase.
Distributors must purchase through Xeltek USA, Xeltek China, or Xeltek Korea direct. Any purchase made through other channel is illegal.
End-users must make purchase through an authorized distributor in their country. In case of a dispute, Xeltek USA retains sole right for determination.
A purchase made from China, Hong Kong, and neighboring countries for use in other country is illegal.
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